TERMS + CONDITIONS

Please read these terms and conditions carefully before using Mía Piel Skincare products or services. By making a purchase or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our products or services.

  1. Product Information: Mía Piel Skincare offers natural skincare products made from high-quality ingredients. Our products are formulated to promote healthy and radiant skin, and we strive to provide accurate and up-to-date information on our website. However, it is essential to remember that individual skin types and reactions may vary, so results cannot be guaranteed.
  2. Natural Skincare Policy: Mía Piel Skincare is committed to offering products that are predominantly made from natural ingredients. We carefully select our ingredients to minimize synthetic additives, harmful chemicals, and preservatives. Our goal is to provide safe, effective, and eco-friendly skincare options.
  3. Product Use and Allergies: Before using any Mía Piel Skincare product, we recommend conducting a patch test on a small area of your skin to check for allergies or adverse reactions. If you experience any irritation or discomfort, discontinue use immediately and seek medical advice if necessary. Mía Piel Skincare will not be held responsible for any adverse reactions resulting from product use.
  4. Product Claims: While Mía Piel Skincare strives for accurate and informative product descriptions, we do not make any explicit or implicit claims regarding the effectiveness of our products for specific skin conditions or concerns. Our products are not intended to diagnose, treat, or cure any medical condition.
  5. Ordering and Payment: Customers can place orders for Mía Piel Skincare products through our website or authorized retailers. All payments must be made in full at the time of purchase, and we accept various forms of secure payment methods. We reserve the right to refuse or cancel any order at our discretion.
  6. Shipping and Delivery: Mía Piel Skincare aims to process and ship orders promptly. Delivery times may vary depending on the destination and shipping method selected. While we strive to meet delivery estimates, we cannot guarantee specific delivery dates.
  7. Returns and Refunds: We take pride in the quality of our products. If you receive a damaged or defective item, please contact our customer service within 14 days of receipt to initiate the return process. For reasons of hygiene, we do not accept returns on opened or used products unless they are found to be defective. Refunds will be issued at our discretion after evaluating the returned item.
  8. Intellectual Property: All content on the Mía Piel Skincare website, including but not limited to logos, images, product descriptions, and other materials, are protected by intellectual property rights. You may not use, reproduce, or distribute any content without our express written consent.
  9. Privacy Policy: Mía Piel Skincare values your privacy. Please refer to our separate Privacy Policy, available on our website, to understand how we collect, use, and protect your personal information.
  10. Modification of Terms: Mía Piel Skincare reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  11. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our products or services shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

Thank you for choosing Mía Piel Skincare. If you have any questions or concerns regarding these terms and conditions, please feel free to contact our customer service team here.